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HOW MUCH ARE THE DELIVERY CHARGES?

We offer free delivery on all items in our range. We would deliver free of charge, wherever you are in Nigeria or Ghana. We ship all items using reputable couriers at no cost to you.
WHAT IS THE ESTIMATED DELIVERY TIME?

All items are processed within 24-48 hours of purchase and would be delivered 3-5 working days after purchase. Absolutely no stories! After making a purchase, a confirmation message will be sent to your WhatsApp Number to confirm your order and payment. You would also be kept in the loop on the shipping status.

DO YOU DELIVER INTERNATIONALLY?

Yes, we deliver items internationally. Items can be bought from anywhere in the world but and can be delivered to you.

ARE ALL ITEMS COVERED BY WARRANTY?

All items are covered by the manufacturers license. Please check your order to make sure there is no breakage or fault. We offer a 7 days return policy so if you change your mind, call us to return the item and you would be refunded fully.

WHAT IS A 7 DAY MONEY BACK GUARANTEE?

Our 7 day Money Back Guarantee is our way of assuring you of quality service. Within 7 days of receiving your items, you can get a replacement or full refund for defective items. Items returned within this period would be replaced or refunded at no additional cost to you.
Please make sure the item is returned in the original condition that you received them.
Items that are wrongly delivered would be replaced at no additional cost to you.
Call us on 081 000 0000 or email us at: support@ecomjourney.net so our customer service representative can guide you through receiving your full refund. We offers refunds by bank transfer.

HOW DO I RETURN A DAMAGED OR WRONGLY DELIVERED PRODUCT?

Inform us of the any issues immediately by calling us on 081 000 0000 or email: support@ecomjourney.net